About the Role
- Location: Remote - Portugal or UK.
- Contract: Permanent.
- Hours: 37.5 hours (Core hours 10:00 am-2:00 pm Monday-Friday).
- Line Manager: Head of Design.
- The Digital Products team creates engaging and innovative educational experiences across web, iOS, and Android, designing and developing interactive learning products and games.
- This role combines hands-on design expertise with leadership skills to guide a small team of designers while collaborating with cross-functional teams to deliver exceptional products.
- You will play a key role in shaping the direction and quality of educational apps and interactive products across platforms, ensuring they are consistent, accessible, and rooted in real user needs.
- We believe work should be fun and always put people before the process.
What You'll Be Doing
- Oversee and align team efforts by providing guidance to ensure work aligns with product objectives and meets the organisation’s high standards.
- Partner with the Principal designer to implement and evolve the Design System across digital products on mobile and web, including accessibility to an AA standard.
- Act as a mentor to the team, supporting professional growth through constructive feedback, skill development, and coaching.
- Work in partnership with product and engineering teams on roadmap planning to ensure the team is well-planned, unblocking work and guiding planned work efficiently.
- Create wireframes, prototypes, and high-fidelity designs for digital learning products across web and mobile platforms, considering clear navigation, sensible interaction flows, and balanced information architecture, while promoting and supporting the growth of the Design System.
- Collaborate with the UXR and customer insights teams to conduct user research to understand the needs, pain points, and behaviours of educators and students, translating research findings into actionable design insights and product requirements.
- Coordinate and lead appropriate forums for the purpose of ideation and exploring design solutions with a cross-functional team, including stakeholders.
- Build strong relationships with stakeholders, effectively communicating designs and managing and incorporating feedback from stakeholders at various levels.
- Support the end-to-end product development process from product conception and ideation through to implementation, pre-launch testing, and final customer feedback.
What You'll Bring
Experience designing for educational, interactive, or gamified products.
Experience leading or mentoring other designers in a team environment, while still contributing to design work directly.
Proficiency in design tools such as Sketch, Figma, Adobe Creative Suite, or similar.
Strong portfolio showcasing design process, user research, and final designs.
Excellent communication and presentation skills.
Understanding of accessibility standards and best practices.
Ability to set an example for the team by embodying professionalism, taking ownership of challenges, and advocating for design excellence.
Ability to combine product thinking and creative direction to ensure digital experiences contribute meaningfully to learning and teaching.
Deep empathy for users and a strong commitment to creating solutions that meet their needs and enhance their experience.
Ability to thrive in a collaborative team environment, working effectively with cross-functional teams.
Creative problem-solving skills and a willingness to explore new ideas and approaches to design challenges.
Keen eye for detail, ensuring the highest quality in design deliverables and user experiences.
Adaptability and a growth mindset to thrive in a fast-paced, dynamic environment and respond to changing priorities.
Nice to Have
An understanding of the EdTech landscape, gamification, and emerging technologies such as AI.
Compensation & Benefits
- Flexible working policy with opportunities to work from home.
- 33 annual leave days per year (pro-rata) inclusive of bank holidays.
- One "Me" day each year.
- One charity day each year.
- Westfield Health.
- Twinkl subscriptions.
- Quarterly company awards programme.
- Seasonal events.
- Referral scheme.
- Company sick pay after 3 months of service.
- Cycle-to-work scheme after probation.
- Long-term service rewards including life insurance, enhanced pension contribution, enhanced maternity pay, enhanced adoption pay, enhanced paternity pay, long service award, and long service annual leave.
- Employee Network Program including working groups for LGBTQ+, People of Colour, Disabilities (visible and invisible), Women in Tech, and Working Parents.
About Twinkl
- Twinkl provides educators across the world with high-quality, trusted teaching and learning resources.
- The company has been providing these resources for over a decade, with hundreds of thousands of resources available and new ones added daily.