About the Role
Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs for payers, self-insured employers, national health systems, and other healthcare organizations. Sword began by reinventing pain care with AI at its core, and has since expanded into women’s health, movement health, and more recently mental health. Since 2020, more than 700,000 members across three continents have completed 10 million AI sessions, helping Sword's 1,000+ enterprise clients avoid over $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors, including Khosla Ventures, General Catalyst, Transformation Capital, and Founders Fund. As an Expert Product Designer on the Growth team, you'll own the Member’s Enrollment experience, the web-based flow that shapes a member's first interaction with Sword. This is an opportunity to work on a high-impact, high-traffic touchpoint that's constantly evolving through experimentation and data-driven design.
Responsibilities
- Own and optimize the enrollment flow.
- Take full ownership of the web enrollment experience end-to-end.
- Run iterative design cycles focused on conversion, usability, and accessibility.
- Translate data insights and user feedback into meaningful design improvements.
- Work closely with your PM, Tech Lead, and across all Sword GMs as part of a tight-knit team.
- Partner with engineering to ensure you collaborate on the best solutions, smooth handoff.
- Align with other Growth designers to maintain consistency across the acquisition funnel.
- Support and evolve organism-level components within the design system.
- Balance speed of delivery with scalable, reusable solutions.
- Embrace a test-and-learn mindset - this product is never "done".
- Use AI tools thoughtfully to accelerate your workflow where it makes sense.
- Stay curious about what's working, what's not, and why.
Requirements
Nice to Have
Tools & Stack
- Figma for design and prototyping.
- AI tools to accelerate workflow.
Compensation
- Competitive salary.
Benefits & Perks
- A stimulating, fast-paced environment with lots of room for creativity.
- A bright future at a promising high-tech startup company.
- Career development and growth.
- The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare.
- A flexible environment where you can control your hours (remotely) with unlimited vacation.
- Access to our health and well-being program (digital therapist sessions).
- Remote or Hybrid work policy.