About the Role
- n8n's first UX Researcher, acting as a strategic partner for teams across the company.
- The main goal is to establish n8n's research function and lead strategic work, turning user understanding into a core driver of decisions across the company.
- You will build scalable recruitment systems, conduct high-impact research, spread research insights across the organization, and help teams do better research through education and hands-on support.
- You'll balance thoroughness with speed, applying pragmatic, phased approaches.
- You’ll lead high-impact design across core product surfaces (shaping AI-powered workflows, enterprise features, growth journeys, or a new marketplace) from discovery to delivery.
- You’ll join a fast-growing, remote-first company where autonomy, experimentation, and craft matter, partnering closely with PMs and engineers to ship real outcomes to a passionate global community.
- Visa sponsorship is available for Germany; for any other country, you must have an existing right to work.
- The company language is English.
What You'll Be Doing
- Build the research infrastructure: automated recruitment systems, a unified participant pool, and a searchable & actionable insights repository.
- Consolidate fragmented user data into a single source of truth to enable targeted recruitment across segments and track participation history.
- Implement GDPR-compliant processes for consent, privacy, and data deletion.
- Define and own the research roadmap in collaboration with product and design leads, from foundational work (personas, JTBD, mindset models) to generative discovery and validation studies.
- Triangulate insights from user research, product analytics, market signals, and support to surface patterns and prioritize actionable recommendations that guide product direction.
- Shape how n8n does research by building templates, playbooks, and methodologies.
- Mentor cross-functional teams to run their own studies, evangelize research across the company, and champion the voice of the user.
- Use AI and n8n as tools to amplify research impact while keeping human understanding and ethical practices at the core.
- Develop product proficiency in workflow automation to deeply understand technical users.
What You'll Bring
n8n power user, confident in using n8n and leveraging it in a daily workflow as a core tool.
5-7 years in UX research with strong mixed-methods skills, ideally in B2B or technical environments.
Experience with foundational research like personas, jobs-to-be-done, and segmentation.
Experience building research infrastructure: recruitment, participant databases, community management, and tooling.
Strategic mindset with experience scoping needs, building roadmaps, and connecting research to business outcomes using OKRs and prioritization frameworks.
Experience mentoring senior teams and elevating others' research capabilities with pragmatism and high standards.
Skill at translating findings into narratives that influence teams and leadership in remote-first environments.
Hands-on AI experience across the research lifecycle with a strong ethical perspective.
Understanding of GDPR and research ethics with hands-on compliance experience.
Nice to Have
Background in PLG (product-led growth) environments where self-serve user journeys are critical.
Experience running research effectively across distributed teams and global user bases.
Compensation & Benefits
- Competitive compensation.
- Equity in n8n.
- Europe vacation: 30 days of vacation, plus public holidays.
- US vacation: 20 vacation days, 8 sick days, plus public holidays.
- Europe health & wellness: Benefits according to local country norms.
- US health & wellness: Multiple low-premium, low-deductible medical plans with coverage for individuals and families, including a no-cost premium HDHP option with a pre-seeded HSA, plus dental and vision coverage.
- Europe future planning: Pension contributions according to local country norms.
- US future planning: 401(k) retirement plan a 4% employer match.
- US financial security: Company-paid short-term and long-term disability insurance, plus life insurance.
- Career growth: €1K (or equivalent) per year to spend on courses, books, events, or coaching.
- Regular hackathons.
- Remote-first with regular off-sites for team bonding.
- $100 per month to support open source projects you care about.
- Unlimited AI budget to explore and use tools to boost productivity and creativity.
- Transparent company culture.
About n8n
- Open workflow orchestration platform built for the new era of AI.
- Founded in 2019, with a team of over 220 people working across Europe and the US and a center of gravity in Berlin.
- Community of more than 650,000 active developers and builders.
- 145k+ GitHub stars, making it one of the world’s Top 40 most popular projects.
- Ranked as one of Europe’s most promising privately held SaaS startups (4th in Sifted’s 2025 B2B SaaS Rising 100).
- Raised $240m to date, from Sequoia’s first German seed to a recent $180m Series C, bringing the company to a $2.5bn valuation.