About the Role
- The B2B Experience Team is responsible for the platform tools within the marketplace ecosystem.
- The team solves problems for operators, partners, and third-party merchants, driving efficiency, scalability, and trust across the platform.
- The team focuses on creating intuitive, reliable experiences that enable partners to run their businesses effectively, make confident decisions, and deliver great outcomes for end customers.
- Working closely with product, engineering, data, and commercial teams, the team balances complex operational needs with simple, well-designed solutions—always grounded in customer insight and business impact.
- Job Location: Remote UK or Portugal.
- This role is a remote position in the UK or Portugal, with occasional travel to company offices as necessary.
What You'll Be Doing
- Drive Product Strategy &: Evaluate pillar-level opportunities and challenges, contributing meaningfully to product strategy and roadmaps.
- Translate research and data into clear problem definitions, recommendations, and success metrics.
- Challenge assumptions constructively and advocate for customer-centred, evidence-based decisions.
- Deliver High-Quality Design: Own end-to-end design across multiple areas, from discovery through delivery.
- Plan and conduct user research, synthesising insights into actionable direction.
- Create flows, maps, IA, and prototypes to communicate and test solutions.
- Ensure design quality through collaboration, Design QA, and strong attention to detail.
- Use and contribute to the Design System to ensure consistency and scalability.
- Collaborate, Influence & Mentor: Work closely with product, engineering, marketing and commercial to create alignment and progress.
- Communicate clearly and persuasively, tailoring your approach to different audiences.
- Mentor and advocate helping peers connect our work to customer and business goals.
- Proactively identify and remove blockers, maintaining momentum without sacrificing quality.
What You'll Bring
Minimum 3 Years of Product Design experience.
Must have marketplace experience.
Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work.
Proven ability to operate effectively with a global-first mindset.
Thinks strategically and loves being hands-on to deliver meaningful outcomes.
Grounds decisions in research, data, and customer insight.
Is comfortable owning complex problem spaces and influencing direction.
Communicates with clarity, confidence, and empathy.
Embraces feedback, adapts to change, and maintains a bias toward progress.
Cares deeply about craft, quality, and growing others.
Compensation & Benefits
- Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses.
- “Work your way” with flexibility to suit your lifestyle; Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
- Flexible schedule. Work-life balance is ingrained in our culture by design; trust and accountability make it work.
- Donation matching for qualifying charitable donations annually.
- Tuition assistance for qualified programs.
- Lifestyle benefit: an annual benefit to spend on yourself, such as travel, wellness, or whatever suits you.
- Travel perks, including discounts and more.
- Employee assistance program with resources and programs to help through life’s challenges.
- Health benefits offering great coverage and competitive premiums.
About Tripadvisor
- The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences.
- The group leverages brands, technology, and capabilities to connect a global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories.
- The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.