About the Role
Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs for payers, self-insured employers, national health systems, and other healthcare organizations. Sword began by reinventing pain care with AI at its core, and has since expanded into women’s health, movement health, and more recently mental health. Since 2020, more than 700,000 members across three continents have completed 10 million AI sessions, helping Sword's 1,000+ enterprise clients avoid over $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors, including Khosla Ventures, General Catalyst, Transformation Capital, and Founders Fund. As an Expert Product Designer on the mobile team, you’ll own a critical part of the member experience: the native clinical product that delivers clinician-led AI care across a comprehensive, integrated care journey. This is an opportunity to create meaningful impact, shaping the future of care for millions of lives.
Responsibilities
- Advocate for member needs at every stage of product development.
- Conduct research and analyze competitors to uncover insights and opportunities.
- Translate insights into product strategy and actionable design directions.
- Turn requirements into intuitive, visually engaging, and emotionally resonant experiences.
- Work in fast, iterative cycles to improve usability and drive retention.
- Validate and refine designs through user testing, data, research, and feedback loops.
- Partner closely with engineering, product, and clinical teams.
- Present design rationales and research findings with clarity and influence.
- Ensure seamless design-to-development handoff and uphold quality in execution.
Requirements
About Sword Health
Learn more at www.swordhealth.com.