About the Role
- Join a product-led organization to help shape how Vestas' customers interact with and manage their digital self-service solutions in a complex B2B environment to help move the green energy transition forward.
- You will be part of Digital Commercial & Customer Engagement in Digital Solutions, and a member of the Product Experience & Enablement Chapter.
- You will be embedded in a cross-functional product team, working in an environment where collaboration, empowerment, and continuous learning are central to how we operate.
- This is a hybrid (mostly in-person) position based in Leça do Balio.
- Requires up to 20 travel days per year.
- Applicants must be authorized to work in Portugal.
- We are unable to sponsor or take over sponsorship of an employment visa at this time.
What You'll Be Doing
- Design intuitive and efficient customer service experiences for both external customers and internal users while working closely with your product trio, your Product Manager and Lead Engineer, to deliver solutions that balance user needs, technical constraints, and business objectives.
- Translate user insights, data, and requirements into clear, actionable design outcomes for complex, business-critical digital solutions in a B2B context.
- Build, maintain, and quality assure UI components in Figma, contributing to consistency and quality across products by applying shared design principles and component libraries.
- Ensure that design efforts align with Customer Service Management product goals and measurable outcomes in our product-led way of working.
What You'll Bring
3+ years of experience as a Product Designer, UX Designer, UX Researcher, or in a similar role.
Experience working with developing SaaS or complex B2B solutions.
Proficient in Figma, including creating and maintaining components.
Experience working in trio setups together with Product Managers and Engineers.
Working with product metrics, behavioral data, and tools such as Amplitude.
Working with the OKR framework to align design efforts with product goals.
Fluency in English (written and spoken).
A growth mindset and motivation by learning, sharing knowledge, and continuously improving your craft.
Ability to thrive in close collaborations and enjoy solving complex problems with others.
Curiosity and an experimental approach to design.
Ability to turn user insights into tangible, value-creating design solutions.
Ability to thrive in a distributed team environment and collaborate closely with colleagues who may be in different countries.
Compensation & Benefits
- Part of a global organization transitioning towards a fully product led model with solid support for user centric design.
- Within the Product Experience & Enablement Chapter, you'll have room to grow in an environment that values craftsmanship, experimentation, and peer learning.
- Work that contributes directly to the global effort to address climate change.
- Collaboration in a dedicated cross-functional product area where continuous is a priority.
- A culture built on trust, responsiveness, and close collaboration.
About Vestas
- Vestas is the energy industry’s global partner on sustainable energy solutions, specialized in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
- More than 200 GW of wind power installed worldwide with 40+ years of experience in wind energy.
- 39,000 employees globally.