About Farfetch

• LUXCLUSIF is a technology-driven global B2B platform founded in 2013 and part of the Farfetch Group since 2021.
• Dedicated to redefining the luxury paradigm by offering premium pre-owned fashion to a global audience, Luxclusif has pioneered the global luxury resale market with advanced data-driven solutions to facilitate the buying and selling of high-end pre-owned items.
• With operations spread across the globe and strategic warehouses in key locations, we ensure a seamless supply of luxury goods, handling everything from item curation, quality control, and operations logistics to technology integrations and sales, delivering an unmatched resale experience for brands, retailers, and end-customers.

About the Role

• Our Tech Team is responsible for designing, developing, and evolving the internal products that power our business. As a B2B company specialising in second-hand luxury items, we rely on technology to optimise every stage of our operations, from buying and inbound logistics to selling and post-sales support. We are a global team with members across Portugal, Brazil, and the Philippines.
• The office is located near Porto, in the north of Portugal, in a vibrant business hub, offering a dynamic and welcoming environment where employees can connect and network with a large community of tech professionals.
• We're looking for a Senior Product Designer with a proven track record of solving complex B2B operational challenges and driving user-centered platforms from discovery through delivery.
• You will bring expertise in design strategy, user research, and system architecture, using deep insights into business rules and workflow needs to inform product direction and create high-impact outcomes.
• Reporting to a Product Design Lead, you will play a key role in a multidisciplinary squad of designers, engineers, operational experts, and product managers, helping shape the future of our B2B internal platforms and back-office tools.
• You will also set the bar for UX/UI craft and pattern design, enabling your team to craft intuitive, efficient, and cohesive experiences across complex, data-heavy systems.
• Working closely with cross-functional partners, you will resolve competing priorities, mentor peer designers, and translate ambiguous problems into scalable, high-density solutions that deliver value for both our operational teams and external business partners.

What You'll Be Doing

• Collaborate across disciplines with product managers, engineers, and operational stakeholders to define complex problem spaces, resolve competing outcomes, and design solutions that drive business efficiency.
• Drive design strategy by evaluating goals, metrics, and outcomes to determine the best approach for long-term product evolution.
• Lead discovery activities by defining strategic research briefs, selecting appropriate methodologies, and leveraging insights to directly influence product direction.
• Navigate technical constraints effectively, partnering closely with engineering to align design decisions with backend realities, data models, and API structures.
• Facilitate workshops and strategic discussions, using rapid sketching, detailed wireframes, and interactive prototypes to align teams around complex business logic.
• Ensure holistic consistency in terminology and navigation across all internal and partner-facing tools, advocating for accessibility and high usability standards.
• Autonomously create, update, and scale pattern guidelines within our Design Systems to ensure existing platform tools evolve gracefully and new features launch cohesively.
• Partner closely with engineering throughout implementation, delivering clear, unambiguous specs and identifying process improvements for seamless handoffs.
• Bring exceptional visual and interaction craft to data-dense interfaces, designing clear workflows, large-form structures, and polished UI micro-interactions.
• Set the bar for design quality at Luxclusif, serving as an example for others while mentoring and advising peer designers in best practices, new tools, and techniques.
• Operate with high autonomy, driving impactful output across domains with minimal oversight while keeping teams aligned with the strategic product roadmap.
• Monitor the impact of released solutions post-launch, using quantitative metrics and qualitative feedback to iterate continuously.

What You'll Bring

Nice to Have

Compensation & Benefits

• Health insurance for the whole family, flexible working environment and well-being support and tools.
• Extra days off, sabbatical program and days for you to give back for the community.
• Training opportunities.
• Flexible benefits program.