About the Role
Senior UX Researcher, you will use qualitative and quantitative research to uncover actionable insights that inform product decisions, drive strategy, and create meaningful customer experiences.
What You'll Be Doing
- Define and lead UX research strategies that align with product, customer, and business goals.
- Plan and execute end-to-end qualitative and quantitative research programs across the product lifecycle.
- Conduct a range of research activities including interviews, usability testing, surveys, analytics reviews, field studies, benchmarking, and accessibility evaluations.
- Analyze and synthesize findings from research, behavioral data, business metrics, and customer feedback to uncover actionable insights.
- Translate research findings into clear recommendations that influence product decisions and experience strategy.
- Partner with product managers, designers, engineers, strategists, and business stakeholders to drive customer-centered outcomes.
- Contribute to ResearchOps, knowledge management, and research excellence through storytelling, mentoring, and best-practice adoption.
What You'll Bring
Strong stakeholder manager and communicator, skilled at facilitating discussions, aligning priorities, and influencing product direction through clear and compelling storytelling.
Strong expertise in qualitative research and quantitative research methodologies and mixed-method approaches.
Familiarity with research tools (e.g., Qualtrics, UserTesting, Dovetail, Maze) preferred.
Experience conducting interviews, usability testing, surveys, contextual inquiry, and other customer research methods.
Familiarity with advanced research techniques such as ethnography, diary studies, JTBD, benchmarking, concept testing, and accessibility research.
Ability to synthesize and triangulate insights across multiple data sources to drive decision-making.
Experience working in B2B, enterprise, industrial, semiconductor, or other complex environments.
Fluency in English.