About the Role
- We believe in making lives easier by building outstanding experiences.
- We're looking for inspired and curious people to join the design function to help develop the culture, and define principles to set the direction for the future of GoCardless products.
- GoCardless teams strive to deliver meaningful change to the people and processes we serve. Whether it's an internal tool or an outward-facing product, we take pride in our craft from insight to application, aiming to elevate our product and make it easy for our customers to get value.
- We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision.
What You'll Bring
Ability to work autonomously.
Ability to collaborate well with different teams.
Familiarity with all UX best practices.
Strong visual design skills.
Care about craft and constantly strive to raise the bar of quality across products.
A growth mindset, motivated by driving business outcomes.
Mastery of the end-to-end process, from researching and discovering problems through to designing the solution and providing input to delivery.
Thriving in a collaborative environment and believing the best products are built through collaboration.
Passion for designing and improving products by experimenting, prototyping and applying an iterative approach to validate ideas and learn.
Caring about the customer and designing products to suit their needs.
Curiosity to learn whether it is customer needs, self-development, or embracing new technologies.
Being a systems thinker who can scale experiences to large audiences, such as AI.
Innovative problem solving to push the boundaries of what’s possible when designing solutions.
Being a team player who thrives on collaboration, the sharing of ideas and honest critique.
Nice to Have
Existing experience with experimentation practices.
Compensation & Benefits
- Wellbeing: Dedicated support and medical cover to keep you healthy.
- Work Away Scheme: Work from anywhere for up to 90 days in any 12-month period.
- Hybrid Working: Our hybrid model offers flexibility, with in-office days determined by your team.
- Equity: All permanently employed GeeCees get equity to share in our success.
- Parental leave: Tailored leave to support your life's great adventure.
- Time off: Annual holiday leave based on your location, supplemented by 3 volunteer days and 4 wellness days.
About GoCardless
- GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking.
- GoCardless processes US$130bn+ of payments annually, across 30+ countries; helping customers collect and send both recurring and one-off payments, without the chasing, stress or expensive fees.
- We use AI-powered solutions to improve payment success and reduce fraud.
- With open banking connectivity to over 2,500 banks, we help our customers make faster, more informed decisions.
- We are headquartered in the UK with offices in London and Leeds, and additional locations in Australia, France, Ireland, Latvia, Portugal and the United States
- As co-founders of the Tech Zero coalition, we’re working towards a climate-positive future.