About the Role
- Our mission is to ignite and build the digital solutions for Mercedes-Benz by forming a tribe of digital enthusiasts that drive Mercedes-Benz digital future.
- In this role you will support the customer-centric perspective of our product development cycle. With the guidance of experienced User Researchers, you will learn how to plan, conduct and analyse user research to generate insights about our users and target groups. On a day-to-day basis, you will contribute to user studies, help analyse collected data and support your team in making user-informed product decisions.
- This is a 6‑month internship focused on practical experience, learning on the job, and close collaboration with the team.
What You'll Be Doing
- Support your cross-functional product team in gaining customer insights to develop customer-centric products.
- Help translate business questions into research goals and study requirements.
- Assist in preparing and running user studies (eg. interviews, surveys, usability tests), from setup to analysis.
- Contribute to analysing qualitative and quantitative data and synthesising findings into insights.
- Support the preparation of research outputs (presentations, summaries, documentation) for product teams.
- Collaborate closely with colleagues from different disciplines (design, product & project management, data analysis).
- Help ensure research data is well-documented and understandable so product teams can act on customer needs.
What You'll Bring
Basic understanding of user research methods (qualitative and quantitative); first hands-on experience is a plus.
Experience in data analysis using Excel.
Good communication skills and the ability to structure and present insights clearly.
Curiosity, empathy for users and a strong interest in digital products.
Nice to Have
Show initiative and curiosity, and are eager to learn from feedback.
Have basic knowledge of agile working methods (e.g. Scrum) or interest in how product teams work.
Have first theoretical or practical exposure to hypotheses-driven thinking, analytics or experimentation (e.g. A/B testing).
Have gained initial experience in digital product development through projects, student jobs or internships.
Compensation & Benefits
- No top-down hierarchy. We trust in your self-organization.
- Colleagues that are as smart, hardworking and driven as you.
- An amazing open-minded and informal culture with the backup of a giant company like Mercedes-Benz.
- Paid internship with a detailed program for a higher learning curve.
- Much more cool stuff …
Interview Process
- Screening call with our recruiter to get to know your motivation & your experience.
- Technical interview.
- Final Interview.
- Offer.
About Mercedes-Benz.io
- Mercedes-Benz.io develops software and technology for the digital platforms of Mercedes-Benz. Our main products are the Mercedes-Benz Website worldwide, the e-commerce platform, digital services and aftersales solutions.
- We have a fantastic team with people from all over the world. We encourage frequent collaboration and pairing across disciplines. English is the main working language.