About the Role
- Strategic UX/Product Researcher on a 6-month contract to help level up the research practice.
- Ideal for someone who thrives in fast-paced environments, knows how to prioritize what to learn and when, and is passionate about making research a core part of product development.
- Leverages mixed-methods research and loves democratizing insights across an organization.
What You'll Be Doing
- Partner with Product, Design, and Growth teams to shape strategic initiatives with sharp user insights.
- Plan and execute qualitative and mixed-methods research to answer critical product questions.
- Coach Designers on research best practices to empower more impactful, scalable research across the org.
- Identify gaps in current research ops and improve tooling, workflows, and documentation.
- Champion a culture of learning, helping the team stay close to customers and move with confidence.
What You'll Bring
6+ years of experience in UX/Product Research, ideally in B2C or marketplace environments.
Strong communication skills — able to distill insights and influence decision-making.
Experience coaching or mentoring cross-functional partners.
Pragmatic and thrives in fast-paced environments.
Proactive, organized, and comfortable owning end-to-end research processes.
Comfortable adapting to evolving scopes and ambiguous problem spaces.
About Bounce
- Global luggage storage marketplace transforming the way people travel and explore.
- Over 32,000+ trusted partners in 100+ countries.
- Connects travelers with local businesses offering secure, on-demand storage solutions, letting travelers experience cities freely without being weighed down by their things.
- Over 2 million active customers relying on Bounce to simplify their journeys, offering them the flexibility to focus on what matters most and the freedom to explore.
- Fast-paced and scrappy team that believes experimentation fuels innovation, moving quickly, testing new ideas and adapting in real time.
- High-energy, close-knit, and collaborative environment where you can move fast, think big, and shape the future of travel.
- Named the Inc5000’s fastest-growing travel company in the USA in 2024.
- Backed by leading Silicon Valley investors, including Andreessen Horowitz, General Catalyst, and Sapphire.
- Series B details: https://techcrunch.com/2024/11/12/bounce-grabs-19m-to-expand-its-traveller-convenience-network/.