About ZOE
ZOE is a gut health science company that turns world-leading science into everyday gut-health products. The ZOE app helps you understand what you eat and how it affects your body — so you can build healthier habits and improve your gut health over time. It's like having a personal nutrition coach in your pocket!
About the Role
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You'll join the Product Design team on a 3-6 month Fixed Term Contract or Temp-to-Perm basis. We're a small, multi-disciplinary group of Product, Content and Motion Designers, and UX Researchers who care deeply about solving user problems, creating joyful experiences, and keeping a high bar for craft. We challenge each other, learn together, and believe great work should be fun.
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You’ll be embedded in our Core Experience team, partnering with Product, Engineering and Data Analytics to own meaningful areas of the ZOE app end-to-end, from ambiguous problem to shipped experience. This is a senior individual contributor role. You’ll own complex, strategically important work with little day-to-day direction, and be trusted to set the direction within your areas and to bring the team with you.
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You’ll work across both big and small bets: improving existing journeys, but also taking loosely defined problems and generating a wide range of concepts and directions before narrowing in. We’re looking for someone genuinely creative — who can move quickly when the problem is clear, and open it right up when it isn’t. This is not a role for someone who only wants to optimise. We take a scientific approach, so much of what we ship gets A/B tested. You’ll need strong design convictions, while being willing to let evidence change your mind.
What You'll Be Doing
- Turn loosely defined problems into clear, compelling product experiences.
- Explore genuinely different directions before converging, and challenge the initial hypothesis when needed.
- Move comfortably between big bets and small experiments, knowing when to explore broadly and when to make a focused improvement quickly.
- Bring strong product judgement, grounded in a real understanding of our users, our science and the wider market: know what matters, make sensible trade-offs, and know when to keep exploring versus move forward.
- Work with Product and Data Analytics to shape A/B tests, understand what moved the needle and use the results to decide what happens next.
- Design high-quality native experiences for iOS and Android, with strong visual and interaction craft.
- Translate complex behavioural and scientific concepts into experiences that feel simple, engaging and motivating.
- Make data feel rewarding and valuable rather than clinical — scores, trends and states understood at a glance, so people feel encouraged, not judged.
- Prototype to test ideas and answer questions, not just present solutions.
- Work closely with engineers through implementation, keeping the experience coherent with patterns across the rest of the app and contributing to our Design System.
- Create momentum and keep work moving: set clear expectations with your team and stakeholders, and keep people informed as things progress.
- Make your thinking easy to follow — explain complex problems and design decisions so the wider team can make good calls, and bring people with you rather than presenting at them.
- Run usability testing and turn findings into clear recommendations, partnering with UX Research when needed.
- Understand how your work performs after launch and use what you learn to improve it.
- Raise the bar around you: set the standard through your own work, share what you learn, and help improve how we work as a team.
What You'll Bring
Compensation & Benefits
- Genuinely remote-first. We’re built around trust, autonomy and async working.
- Work on meaningful problems with real impact on people’s health.
- Shape critical member journeys at a pivotal stage of growth.
- Collaborate with world-class scientists, designers and technologists.
Interview Process
- Intro Chat with the Talent Team: A high-energy alignment check to learn about you and share our vision.
- Hiring Manager Interview: A tactical conversation focused on your craft, experience, and aspirations.
- The Remote Loop: 2 to 4 focused interviews assessing your technical expertise, behavioural approach, and collaboration style.
- Offer & Welcome: Finalising the details and getting you ready to hit the ground running!
- Our average hiring process takes between 20 to 30 days, depending on the complexity of the role.